Refund policy
At DASILEA, we want you to love what you ordered. If you're not satisfied, we're here to help.
Return Eligibility
- Returns accepted within 7 days of delivery
- Item must be unused, unwashed, and in original packaging
- Tags must be intact
- Sale/discounted items are not eligible for return
Return Shipping Fee
- A flat ₹60 return shipping fee will be charged for all returns
- This fee is non-refundable
- Return shipping fee is applicable regardless of location
Refund Process
- Once we receive and inspect the item, refund will be processed within 5-7 business days
- Refund will be credited to the original payment method
- COD orders will receive refund via bank transfer/UPI
Non-Returnable Items
- Items damaged due to misuse
- Items without original tags/packaging
- Items marked as Final Sale
🚚 SHIPPING POLICY
Last updated: May 2026
Shipping Coverage
- We ship Pan India — all states and union territories
Processing Time
- Orders are processed within 1-2 business days
- Orders placed on weekends/holidays will be processed the next business day
Delivery Time
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 3-5 business days |
| Tier 2/3 Cities | 5-7 business days |
| Remote Areas | 7-10 business days |
Shipping Charges
- FREE shipping on orders above ₹499
- Flat ₹49 shipping on orders below ₹499
Order Tracking
- Tracking link will be shared via SMS/Email once order is dispatched
- You can also track your order on our website
Delays
- DASILEA is not responsible for delays caused by courier partners, natural disasters, or government restrictions