Return & Refund Policy

Return & Refund Policy

At DASILEA, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

• You have 2 days from the date of delivery to request a return.
• Items must be unused, unwashed, and in original condition with all tags intact.
• To initiate a return, email us at support@dasilea.shop with your order number and reason for return.

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days to your original payment method.
• Shipping charges are non-refundable.

Exchanges

• We offer free size or colour exchanges within 2 days of delivery, subject to stock availability.
• Contact us at support@dasilea.shop to arrange an exchange.

Non-Returnable Items

• Items that have been used, washed, or damaged by the customer.
• Items purchased during sale or clearance events.

Contact Us

For any return or refund queries, reach us at support@dasilea.shop. We typically respond within 24 hours.